Clearing Customs involves unfamiliar processes and lot of documentation. Pronto Express as a professional logistics service provider guides you through the process of clearing customs and get your packages delivered to the final destination. Our coordinator will provide all the necessary information which will help you float through the process and our support staff will ensure that you are notified through all the steps while your packages are being custom cleared and being delivered to the warehouse or the final destination.

The International Relocation Coordinator will assist you in completing the required documents, and forwarding them to our authorized destination agent. The destination agent will verify all your information and the submitted documents. Only when the agent is sure that all the required documents have been well received the documents are passed on to the customs broker for clearing the shipment. The destination agent will contact you to arrange a convenient time for delivery and will get the package delivered at your door step.

Our support staff keeps a constant touch with our clients as we understand that delays in clearing goods from customs can result in huge losses through warehousing charges and the port charges that the officials put on storage. Airports authorities also levy similar penalties if airfreight shipments are delayed. Such delay and additional costs are avoided and Pronto Express office keeps a constant watch at your package as soon as the shipment arrives at the destination.

Added services that Pronto Express offers its clients:

1. Tracking Shipment through Web
You can track your shipment throughout its journey with the help of the web application we have developed customized to the requirements of our clients. Our online shipment tracking system will allow you to monitor your shipment while in transit - from loading through customs to delivery.

2. Generating Invoices through Web
You can generate your invoices through our customized application on our website. This helps in reducing time being spent on oral communication with our staff for the same resulting in faster and better service platform for our clients.

3. 24/7 Support Staff
You can email us at pronto express anytime and we assure you that one of our support executives will reply you back with 24 hours working days and will ensure that all your specific queries are taken care off.

Contact us at sales@prontoex.com for your freight enquiries and our sales support team will call you immediately to provide you with an appropriate and affordable solution